Delete your PianoHelper account
Delete it in the app
- Open PianoHelper and sign in.
- Go to Settings and scroll to Account.
- Under Danger zone, tap Delete account and all data.
- Confirm with Delete.
Deletion happens immediately (the app calls
POST /api/account/delete) and you are signed out. It cannot
be undone, so export your data first from Settings → Account → Export my
data if you want a copy.
What deletion removes
- Your account: email, display name, password hash and sign-in sessions.
- If you are the only parent in the family, the whole family: every
child profile, lesson note, assignment, scale, memorization goal,
practice session and score, rewards and progress, and any stored
sheet-music photos or screenshots.
- If another parent is still in the family, only your account is
removed; the family and its practice data stay with them.
We keep a minimal record of the deletion request (request ID,
timestamp, originating IP) for audit purposes only. Practice audio is
never uploaded, so there is none to delete.
Can't sign in?
Email privacy@diyhelper.org
from the address your account uses and ask us to delete it. We complete
emailed requests within 30 days.